Grandmas Gift Shop - GRANDMA'S GIFT SHOP IS A RIPOFF
This business is run out of China, and you are charged an currency exchange charge on your credit card and does NOT accept returns unless you the buyer pay the shipping cost. We recently purchased three items for our grandchildren for Christmas.
The items came with no instructions. We figured out you had to charge them, so we let them charge overbite only to find out the on/off switches were defective!! When we emailed them and asked for a refund they wanted us to pay the $40.00 shipping charge to return OR GIVE us A 25% DISCOUNT ON ANTHER PURCHASE! Really do they think we are going to buy again after ripping us off the first time????.
TOTAL RIPOFF COMPANY!! BEWARE DO NOT BUY FROM THEM.
Reason of review: Damaged or defective.
Monetary Loss: $95.
Preferred solution: Full refund.
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Comments
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Good luck dealing with them, no phone number to call. Their email customer service gave me a bogus reply then would not follow up.
Their fb representative ignored my querie as to where my item was. Good grief, I am done ordering on line!
I order online frequently. However, I only order from US-based companies and I make sure that they are legitimate.
One of the worst places to use for orders, are those who advertise on Facebook. Many of them are unscrupulous and if there is no contact information and you cannot reach them, they are basically out to scam you out of your money.
HORRIBLE PLACE! SELLS JUNK!! NOTHING WORKS!